At Yubello, every product is handcrafted from leather with careful attention to detail. Because our products are individually prepared rather than mass-produced, each order requires time and care before it is ready to ship.
We carefully prepare, inspect, and package every order to ensure it reaches you safely.
After your payment has been successfully confirmed, your order will be carefully prepared within 5–7 business days.
Because our products are handcrafted, preparation times may vary depending on order volume and the individual preparation process of each product.
Once your order has been shipped, tracking information will be sent to your email address when available.
Yubello ships internationally to eligible destinations.
Estimated delivery times after your order has been shipped:
These are estimated delivery times and are calculated from the date your order is handed over to the shipping carrier.
Delivery times may be extended due to customs clearance, local carriers, public holidays, peak shipping periods, weather conditions, or other circumstances beyond Yubello's control.
Shipping costs are calculated at checkout based on the delivery destination and the shipping method available for your order.
Yubello may occasionally offer free shipping promotions for qualifying orders. Any applicable terms will be clearly stated during the promotion.
International orders may be subject to customs duties, import taxes, VAT, or other local charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the product or shipping price and may be collected from the customer by the relevant authorities in the destination country.
Customs regulations vary by country. We recommend checking your local customs and tax regulations before placing an international order.
Once your order has been shipped, a tracking number will be provided by email when available.
Please note that tracking information may take a short period of time to become active in the carrier's tracking system after dispatch.
All delivery times stated above are estimated and are not guaranteed.
International shipments may occasionally experience delays due to customs inspections, carrier-related issues, or other circumstances beyond our control.
If a delay occurs, Yubello will work with the relevant carrier to help ensure that your order reaches you as soon as reasonably possible.
Customers are responsible for providing a complete and accurate shipping address at checkout.
Once an order has been shipped, changing the delivery address may not always be possible.
Additional shipping or reshipping costs resulting from an incorrect or incomplete address may be the responsibility of the customer.
If your tracking information shows that your order has been delivered but you have not received it, or if your order arrives damaged, please contact us as soon as possible.
We will work with the relevant shipping carrier to investigate the issue and determine the appropriate next steps.
For damaged deliveries, we kindly ask that you provide photographs of the product and its packaging whenever possible.
Yubello products are handcrafted leather goods.
Because we use natural leather and traditional craftsmanship, individual products may naturally vary in color, texture, grain, markings, and appearance.
These natural variations are not considered defects. They are part of what makes each Yubello piece unique.
Every order is carefully inspected and packaged before shipment.
For detailed information regarding returns and exchanges, please refer to our Refund & Return Policy.
If you have any questions regarding your order or shipping, please contact us:
Yubello
Email: info@yubello.com